Friday, 2 September 2016

More on IT



A few people have been having difficulty accessing their @cam email accounts, and I have now been able to talk to the University Information Services about what may have caused the problem. Apparently the Student Registry sent out emails to some people inviting them to complete the registration exercise BEFORE their registrations had actually been created. A bit too keen!

If this has been a problem for you, can you please log back in to your Self Service account (the one that you created before doing the Student Registration Exercise) and see if you can access the questionnaire from any of the links on the Home page? If you can, go to the last page of the questionnaire and, hopefully, there will now be a link. If, however, you either can no longer access the questionnaire, or there is no link, please reply to this email and we can go from there.

If you have not yet received an invitation to create a self-service account, please be patient. These are being sent out in batches. If you have not received yours by Wednesday, please let me know.

Oh – and if you can’t find any emails about a self-service account, check your junk/spam mailbox as well!

Thursday, 1 September 2016

Getting started with IT in Cambridge

I know that quite a lot of you are having problems getting access to your Cambridge email accounts. So far I have not been able to find out whether this is a general problem across the University, or whether it is limited to Newnham. When I have some information I'll send an email to everybody, and post here and in the Facebook group.